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CONTACTS:
David Geary Director of Public Works Director of Building & Zoning dgeary@wauconda-il.gov Jackie Soccorso Alex Pryde |
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The Public Works Department
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| Chris Esvang Village Arborist cesvang@wauconda-il.gov |
Robert Devery Village Engineer 847 548-8153 or www.deveryengineering.com |
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Seasonal/Periodic Water Shut-Offs Wastewater Collection System As a homeowner, you are responsible for the sanitary sewer from your house to the Village main. If your home plumbing is running slow or backing up, please call the Public Works Department first. We will check our Village main to make sure that there is not a plug in the main line. We will then contact you and let you know of our findings. You can contact us at 847-526-9610, Monday through Friday, from 7:00 a.m. to 3:30 p.m.. After hours, please call the non-emergency Police number at 847-526-2421. A wastewater collection system is designed to convey organic, biodegradable waste from a residence or business to a treatment facility. In order to prevent any blockages in your piping or the Village’s collection system, all non-biodegradable waste must be disposed of by using your trash bin. Items that should not be flushed away would include baby wipes, plastic item, razors and diapers. All cooking grease should be disposed of by using your trash receptacle. Please use a tin can to dispose of your cooking grease. A grease keeper and bags are available from the Village Environmental Quality Department located at Public Works, 302 Slocum Lake Road. As a community, we can work together to keep our wastewater collection system flowing properly. Water Billing Schedule Payment can be made by E-Pay, mail or in person at the Village Hall.
If you questions regarding your water/sewer bill, Water Rates increased in July of 2009. Click here to view an explanation of this increase. Click here to see a Water and Sewer Rate Comparison. Compare Wauconda's rates with those of surrounding communities.
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Water Conservation Measure Enacted Beginning in the summer of 2007 a permanent outdoor water use conservation period was declared from June 1st through September 15th. The new conservation measure permits watering at any time of the day on an alternating daily basis. Street addresses ending with even numbers allowed to use outside water at any time on even numbered calendar days and street addresses ending in odd numbers will be allowed to use outdoor water at any time on odd numbered calendar days. Should an emergency water condition arise, an emergency conservation measure will go into affect based on an even-odd street address system that would limit outdoor water use to the hours of 6:00 a.m. to 9:00 a.m. and from 6:00 p.m. to 9:00 p.m. daily. Signs in your community will change to reflect the emergency conservation measure should it need to be implemented. You will also be notified through our Village-wide telephone notification system. In addition, there is a provision in the conservation ordinance for watering new landscape plantings, which requires you to contact the Public Works Department for a permit. Please call the Water Department at 847-526-9610 if you have any questions. Thanks for your cooperation. Lawn Sprinkler System Regulations The fee for this aforementioned permit shall be $ 50.00. A plat of survey that denotes the location of the irrigation system must be submitted along with the permit application. No portion of the sprinkler system shall be installed in a public right-of way. If installed in a utility easement, the owner shall bear the cost for any repair work that would be necessary due to the utility having to make repairs to their system. A licensed plumber is required to install the backflow device on the service line for the irrigation system. An RPZ backflow preventer is required on the irrigation system. A separate water meter may be installed at the owner’s request. The backflow device must be certified annually before May 31st. The person doing the work must call no later than three (3) days after completion for an inspection of the lawn sprinkler system. The plumbing inspector shall inspect the system. Water Disconnection Notices The water billing procedure has been changed so that when a “DISCONNECTION NOTICE TAG” is issued, the customer will be charged an Administrative Fee of $35.00 for delivery of the tag. This notice will be issued twenty-seven (27) days after the initial water/sewer bill is mailed. If the bill still goes unpaid, water service shall be terminated three (3) days after the date of delivery of tag as noted on the Disconnection Notice Tag. The outstanding delinquent bill plus all penalties and interest must be paid in full prior to the water service being reinstated. The delinquent customer is afforded a hearing so they can be heard as to the reason their bill is unpaid. The customer must contact the Utility Billing Dept. by phone at 847-526-9604 if they want a hearing. A hearing will be set up following their request. The hearing officers are the Village Administrator and the Village Treasurer. Within five (5) business days after the hearing, the customer will be notified of the findings of the hearing. Senior Citizen Discount |