Introducing the new Service Request System (SRS)

The Village of Wauconda is excited to announce the roll out of the new Service Request System, or SRS, which allows residents and other Village customers to submit inquiries, requests for service, and facilitate other Village business all through one centralized online platform. The SRS is meant to be more intuitive for the customer while keeping them informed of the progress from submission to completion.

Please click the image below or the following link to view a brief tutorials demonstrating the process of submitting a request.
Service Request System Homepage