Pay Your Water Bill

The Village of Wauconda continually strives to meet the needs of its water/sewer customers; therefore we have taken the necessary steps to provide you with the ability to pay your Village Water/Sewer bills in person at the Village Hall (cash, check, credit/debit or money order), through our Auto Debit System, or at either of our convenient drop-off locations. 


The Village of Wauconda is changing to “Civic Pay” which offers residents the ability to receive and pay their water bills electronically.  The system is integrated with our billing system so residents will be able to view their accounts 24/7 in real-time. There are updated features where you can sign up for auto debit, and pay bills via credit card, review your statement and account history. Are you in a hurry? You can quickly go on and make a one-time payment by just knowing your account number. To access the Civic Pay System click here.

The Village’s Auto Debit Program allows your bank account to be automatically debited on the bill due date for the full amount of your water/sewer bill. If you are interested in participating, please fill out an Authorization for Direct Debit Form (PDF).

You can pay your bill in person at:
Village Hall
101 N Main Street
Wauconda, IL 60084
We are open Monday through Friday from 8 a.m. to 4:30 p.m.
Cash, check, credit/debit or money order payments are accepted at the front desk.

Customers may also drop off payments in the drop boxes located at Village Hall, located at the front door and west parking lot of Village Hall, 101 North Main Street. Please note: Payments placed in the boxes may take 2-3 days to post to your account. If you have any questions regarding your water / sewer bill, please call Utility Billing at 847-526-9604. 

Please Note: Payments placed in the boxes may take 2-3 working days to post to your account. Please do not put cash in the drop boxes. All cash payments should be processed at the counter. If you have questions regarding your water/sewer bill, please call Utility Billing at 847-526-9604.

Check or money order payments can be sent to the mailing address listed on the bill:
Village of Wauconda
PO Box 5688
Carol Stream, IL 60197-5688