FAQs
Automated Red Light Photo Enforcement
If you receive a citation in the mail you should follow the instructions on the back. Detailed information is provided on how to pay or contest the violation. Should the individual decide to contest the violation, he/she may do so through the Village’s adjudication program.
Yes. These violations will be reviewed and authorized by sworn officers of the Wauconda Police Department. Each Review Officer will be specifically trained in the operation and review process of the Red Light Photo Enforcement Program. These tickets are treated as a civil violation (just like a parking ticket) and will not impact the registered owner’s driving record or insurance rates.
Under Illinois State Law, HB 4835, the registered owner of the vehicle is liable for any automated traffic law violations that occur to the vehicle, regardless of who is operating it.
Community Development
A permit is required for all structural projects including decks, roofing, siding, gutters, windows, basement, kitchen, bathroom remodeling, etc. Call building and zoning for confirmation of requirements.
Yes, Village ordinance requires all driveways to be improved with asphalt, concrete, or brick pavers.
Yes, all temporary banners require a permit. There is no charge for this permit.
Human Resources/Risk Management
Applications are only accepted for current open positions. Job Application Form (PDF)
Yes, you may. There is no need to fill out a separate application for each position. You may apply for up to 3 positions using the same application.
A resumé is not an acceptable form of application. However, you may attach your resumé to your application for the hiring manager to view. Please note that incomplete applications with a resumé attached, will still be considered an incomplete application.
Once you have applied, your application will be reviewed to determine if you meet the minimum qualifications for the position(s) in which you are applying. If you meet the minimum qualifications, your application will be routed to the hiring manager for review. The hiring manager will contact you directly if you are selected for an interview. Due to the high volume of response we receive for our open positions, the hiring manager will be unable to contact every applicant.
You may contact our Human Resources office at 847-526-9600 to check the status of your application.
Please address all correspondence to the Director of Human Resources at:
Village of Wauconda
101 N Main Street
Wauconda, IL, 60084
Lake Michigan Water
The Village gets its water from the aquifers accessed by 4 shallow wells (wells less than 500 feet deep) and 4 deep wells (more than 1,000 feet deep) located throughout the Village. The raw water that comes from the deep wells contains several naturally occurring elements including radium and barium. Water from the Village’s deep wells is currently being treated to meet the EPA’s required thresholds for radium and barium levels.
No, nothing is wrong with the drinking water that the Village currently provides. The Lake Michigan Water referendum addressed concerns for the future water supplies for our community.
The Village considered adding additional wells to its existing system, but Lake Michigan water is less susceptible to both over-mining and contamination. Lake water is also naturally softer than groundwater, so use of in-home water softeners will likely be unnecessary.
Wauconda’s groundwater wells will still be maintained as an emergency water supply should an interruption to the Lake Michigan water supply occur. This redundancy is one of the greatest benefits of the Lake Michigan Water project. Having 2 completely different sources of water, one of our most vital resources, provides the safest, most reliable system.
Currently, approximately 400 of Wauconda’s water customers live outside Village limits. Because they do not contribute to the water system through property tax, these customers pay 25% more to receive municipal water. This surcharge will be adjusted further to help offset the expense of Lake Michigan Water.
Outdoor Water Usage/Conservation
There are currently no water restrictions.
Should an emergency water condition arise, an emergency conservation measure would go into effect based on an even-odd street address system that would limit outdoor water use to the hours of 6 a.m. to 9 a.m. and from 6 p.m. to 9 p.m. daily. Signs in your community will change to reflect the emergency conservation measure should it need to be implemented. You will also be notified through our Village-wide telephone notification system.
In addition, there is a provision in the water conservation ordinance for watering new landscape plantings, which requires you to contact Utility Billing at 847-526-9604.
The procedure for testing hydrants involves installing a gauge and then opening 1 of the side ports of the hydrant and allowing the water to flow wide open for approximately 1 minute. During testing, Water Division employees measure the flow velocity, static pressure, flow pressure and pito flow. For the hydrant to operate properly, crews check for ease of opening and closing, ensure that water flow stops completely when the hydrant is shut down, and confirms that any water remaining in the barrel drains down below ground level into surrounding soil.
If a hydrant does not pass this test, it must be repaired. Hard turning or inoperable fire hydrants can be a serious problem for the Fire District during emergency situations and any leaks within the hydrant can be a source of water loss and a major cause for hydrant freeze-up during the winter months.
Unfortunately, when a hydrant or hydrants are flushed in your area, your water may become discolored. Residents are advised to run water for a few minutes before use. This is especially important to do before doing laundry.
To apply for the permit, complete the permit application (at the Building and Zoning Department), submit the permit fee of $100 and a plat of survey that indicates the location of the irrigation. No portion of the sprinkler system may be installed in a public right-of way (parkway).
A licensed plumber is required to install the backflow device on the service line for the irrigation system. An RPZ backflow preventer is required on the irrigation system. A separate water meter may be installed at the owner’s request. The backflow device must be certified annually before May 31st. Contact Utility Billing at 847-526-9604 for more information.
Water Quality
The Village sends a Water Quality Report to all residents each year. 2013 Water Report (PDF)
Occasionally open fire hydrants can cause rust and/or scale to break free from inside the pipes and become suspended in the water. Water main repair or construction can also cause this condition. If this condition appears at your residence, allow the cold water tap to run until the water appears clear. If the condition persists, please contact the Water Division at 847-526-9610.
If your water has a chlorine taste or smell, the simplest way to remove it is to fill a pitcher with cold tap water and leave it uncovered in the refrigerator. The chlorine content will dissipate. If your water has an egg smell, and is only present while using the hot water, the smell may be coming from your water heater. Have the heater checked for problems. If you have other problems with water quality, please contact the Water Division at 847-526-9610.
The source(s) of the water that you are receiving depends upon which wells we are currently utilizing, water system demands, and your specific location. Wauconda gets its water from groundwater aquifers using 8 wells located within the Village limits. These wells pump ground water from the aquifers to water treatment plants designed to treat the type of water being received. The Village does not get its water from Bangs Lake or Lake Michigan.
Water from 5 of our wells is treated with ion-exchange softening in order to reduce the levels of barium and/or gross-alpha emitters and radium. Higher levels of these parameters are often found in deep sandstone formations such as those in northern Illinois. In order to remove excess iron, water at Wells 3, 5, 6 and 10 is treated with iron-removal filtration. All our water is also treated with chlorine for disinfection purposes, polyphosphate for the purpose of lead and copper corrosion control, and where necessary, fluoride to comply with state regulations for optimal dental health. Some wells already have an optimal fluoride level. After water treatment, the water is pumped through our piping system to storage tanks, hydrants, and to your home or place of business.
A source water assessment for our supply was completed by the Illinois Environmental Protection Agency (IEPA). The IEPA determined that the source water was not susceptible to contamination. This determination was based upon a number of criteria including a 1993 well site survey, reviews of water sample analyses and available hydrogeologic data on the wells. A copy of this source water assessment is available at the Public Works facility at 302 Slocum Lake Road.
Although vinyl chloride has been detected in some private homeowner wells in our area, vinyl chloride has never been detected in any of the wells serving our public water supply. The Village has taken the proactive step of increasing the monitoring frequency for this parameter beyond what the Illinois Environmental Protection Agency (IEPA) requires.
An average person uses 123 gallons of water daily. Typical water use for showers is 15-30 gallons, brushing teeth (with water running) 1-2 gallons, shaving (with water running) 10-15 gallons, washing dishes by hand 20 gallons, washing dishes in a dishwasher 9-12 gallons, flushing toilet 1-5 gallons.
Water Rates & Billing
To find out the steps you need to take in order to step a new account for water/sewer please view our new accounts page. New Account
Utility Billing Contact Information
Find out the water and sewer rates for seniors, outside of corporate limits and inside limits. Water and Sewer Rates
Payment Options
If you are 65 years of age or older, you are eligible for a 10% discount on the minimum rate for the 1st 2,000 gallons of water used every billing period. To sign up, please stop by the Village Hall at 101 North Main Street, with a picture I.D. identifying your birth date to sign you up.
Common areas to check for leaks are toilets, sinks, water softeners, humidifiers and sprinkler systems. If you are unsure of how to repair a leak, contact a licensed plumber. Some leaks can be significant and will result in a higher water bill. It is recommended that residents address leaks as soon as they are found to avoid paying for water they are not intentionally using. Leaky fixtures can result in water bills being hundreds of dollars over the normal bill.
For emergency water shut off on a weekday between the hours of 7 a.m. and 3:30 p.m., contact the Public Works Department at 847 526-9610. If you cannot get through immediately, or if you are calling after hours, please contact the Police Department non-emergency phone number at 847 526-2421, they will dispatch Water Division personnel. After hours/weekend calls will incur a $125 fee. This fee includes the cost to turn the water back on.
The Water Division is available to temporarily shut-off residential water service in order to protect your property in your absence. The incoming water will be shut off at the property line and you may also request the removal of your inside water meter. The minimum water bill for disconnected services will be suspended until water service is restored. Please call the Water Division at 847-526-9610 for more information. Village ordinance prohibits homeowners from turning water on or off to a residence.